Account deletion

How to delete my Bitebird account?

In order to delete your Bitebird account, please follow instructions below:

– Connect to your Bitebird account on https://bitebird.mobi/
– Go to the Settings tab
– Click on DELETE MY ACCOUNT button

Important: Please note that if you still have main credit or data plans active on your account, they will be automatically deleted. Refunding, retrieving, or transferring any remaining main credit or data plans after account deletion is impossible.

Related questions

Contact the Bitebird team

Call: +33 1 74 95 95 12

Please note that our Customer Service is open at the following times (all quoted times are Central European Time)

Monday to Friday:
9:00AM – 5:00PM
Saturday:
11:00AM – 3:00PM

Email: customerservice@bitebird.com
Trustpilot