Bitebird – Top-up Procedure

How do I top-up or recharge my Bitebird?

To top-up your Bitebird with credit or data plan, simply connect and login to your Selfcare account.*
Bitebird is an international pocket Wi-Fi hotspot that allows you to stay connected to the Internet while travelling in different destinations around the world.
When you are connected to your Bitebird device, your Selfcare account or bitebird.mobi can be accessed to view, manage or recharge your account even if your credit is exhausted or expired.

Related questions

Contact the Bitebird team

Call: +33 1 74 95 95 12

Please note that our Customer Service is open at the following times (all quoted times are Central European Time)

Monday to Friday:
9:00AM – 5:00PM
Saturday:
11:00AM – 3:00PM

Email: customerservice@bitebird.com
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