Can we help you?
About Bitebird Bitebird coverage Bitebird data Bitebird device Bitebird security & passwords Orders and delivery General
What can I do if I can connect to the device (over Wi-Fi or using a USB cable) but I can't get online?
What can I do if, when I open a web page, it jumps directly to the management page (I can't use the Internet)?
When I open URL 192.168.8.1 (Huawei interface), the « admin » password is not accepted, what should I do ?
Bitebird security & passwords
Orders and delivery
Contact the Bitebird team
Call: +33 1 74 95 95 12
Please note that our Customer Service is open at the following times (all quoted times are Central European Time)
Monday to Friday:
9:00AM – 1:00PM and 2:00PM – 6:00PM
2:00PM – 6:00PM
10 most asked questions
- What is Bitebird and how does it work?
- With which devices can I access the internet via Bitebird?
- I am interested in Bitebird for my company, who do I have to contact?
- How long does it take for me to receive my Bitebird?
- How much does the data cost
- Will I be able to make calls using Bitebird?
- Is using the internet with Bitebird secure?
- Do I need to buy several bundles if I travel to several countries?
- Where can I use Bitebird?
- How do I top up my credit?