I have lost my Bitebird password (to enter the backend website of the device)
In case you have lost Bitebird password to enter to the backend of your device, you can reset your Bitebird, this will reset the original settings of your device, your Bitebird password, but also your Wi-Fi password!
- Turn on your Bitebird
- Open your Bitebird lid and with a pen, press the reset button during a few seconds (until the lights have finished blinking).
You need to modify two parameters on your bitebird settings in order to make it work:
Is using the internet with Bitebird secure?
What are the different logins / passwords for?
How can I change my Wi-Fi password?
What should I do if I forget the username/password for my Bitebird Selfcare account?
I have lost my Mybitebird Username / Password
What are the steps to reset my Bitebird?
What do I do if my Bitebird breaks?
Other questions about:
Contact the Bitebird team
Call: +33 1 74 95 95 12
Please note that our Customer Service is open at the following times (all quoted times are Central European Time)
Monday to Friday:
9:00AM – 5:00PM
11:00AM – 3:00PM