Data Roaming – Explained
If you use the internet when abroad, it goes through the network of the telecom providers in the corresponding country. Your own telecom provider charges extremely high costs for this international internet use, so many people turn off data roaming when abroad. They stop using the internet to avoid paying the high charges. Thanks to Bitebird, you can use the internet abroad knowing that you will be paying the same rates for internet as the locals. So, normal, low rates!
What can I do if I can connect to the device (over Wi-Fi or using a USB cable) but I can't get online?
What can I do if, when I open a web page, it jumps directly to the management page (I can't use the Internet)?
Contact the Bitebird team
Call: +33 1 74 95 95 12
Please note that our Customer Service is open at the following times (all quoted times are Central European Time)
Monday to Friday:
9:00AM – 5:00PM
11:00AM – 3:00PM