Troubleshooting – Device Password

When I open URL (Huawei interface), the « admin » password is not accepted, what should I do?

The username and password of the Huawei interface on the URL are by default admin / admin but we have changed this generic password to better secure your Internet access from your device.

The login information you need to use now are:
Username: admin
Password: bitebird1

Once logged in, we invite you directly to personalize this password by clicking on “Next” (1), then to follow the instructions:

If you also want to change the password (key) displayed on your Bitebird screen, you will need to check the “Modify Password” box (2), then simply follow the instructions on the screen.

Related questions

Contact the Bitebird team

Call: +33 1 74 95 95 12

Please note that our Customer Service is open at the following times (all quoted times are Central European Time)

Monday to Friday:
9:00AM – 5:00PM
11:00AM – 3:00PM