Recharge Bitebird on Behalf of Someone

Each Bitebird is connected to a unique MyBitebird account. Therefore, if someone desires to topup your Bitebird credit, you will need to give him/her the access to your personal account (username / password). The access to your account can be made from any internet connection!

Can someone else buy data for my Bitebird?

Yes. Another person can recharge your account. You will need to share your MyBitebird username and password. Then, they will need to visit Once logged into the account, they can select and purchase a top-up for you.

Related questions

Contact the Bitebird team

Call: +33 1 74 95 95 12

Please note that our Customer Service is open at the following times (all quoted times are Central European Time)

Monday to Friday:
9:00AM – 5:00PM
11:00AM – 3:00PM