What are the different login / password for?
There are three different platforms which need login / password:
- Backend of your Bitebird
You can access to the backend of your device to get all the information about it, as well as it current connection information, settings information…
This website is accessible on https://192.168.8.1. when you are connected on your Bitebird network.
You will have to go there if you desire to change your Wi-Fi password, Wi-Fi network name, or if you have reset your Bitebird.
To access to the backend of your Bitebird, you need a username and a password. The standards ones are:
Username : admin
You can also change them on this website if you desire (choose Settings > System > Modify Password.)
- Wi-fi network name / password:
Your Bitebird gives access to a private internet network. To have internet thanks to your Bitebird network, you need to choose the corresponding network on the list which will appear on your device (laptop, tablet, smartphone), and enter your personal password.
The standard settings of your Bitebird Wi-Fi connection are:
Name of the Network: HUAWEI-E5577CS-321
Password: you will find it in the inside of your Bitebird lid
You can change these by going to the backend of your Bitebird.
- Your MyBitebird account
The MyBitebird account is the platform where you are able to check the status of your current bundle, and where you will be able to top up credit.
To access there, you need to set your account.
The first time you go to MyBitebird account, make sure you are connected to your Bitebird internet network, and go to: https://bitebird.mobi
You will be asked to choose a username and password.
For the next times you wish to go to your MyBitebird account, you do not need to be connected to your Bitebird network, you can access to your account from every connection, using your personal username and password.
Contact the Bitebird team
Call: +33 1 74 95 95 12
Please note that our Customer Service is open at the following times (all quoted times are Central European Time)
Monday to Friday:
9:00AM – 5:00PM
11:00AM – 3:00PM
10 most asked questions
- What is Bitebird and how does it work?
- With which devices can I access the internet via Bitebird?
- I am interested in Bitebird for my company, who do I have to contact?
- How long does it take for me to receive my Bitebird?
- How much does the data cost
- Will I be able to make calls using Bitebird?
- Is using the internet with Bitebird secure?
- Do I need to buy several bundles if I travel to several countries?
- Where can I use Bitebird?
- How do I top up my credit?